|
| 1. Based on your recent experience(s), how satisfied are you with Connecticut Spring and Stamping? | : | |
| 2. Based on your recent experience, would you continue to acquire products from Connecticut Spring and Stamping? | : | |
| 3. Based on your recent experience, would you recommend Connecticut Spring and Stamping to another associate or customer? | : | |
| 4. How satisfied are you overall with the following: | | |
| a) Product Quality | : | |
| b) Sales Support | : | |
| c) Customer Service | : | |
| d) Quote Responses | : | |
| e) Documentation | : | |
| f) Packaging | : | |
| g) Delivery Performance | : | |
| h) Technical Support | : | |
| i) Flexibility to handle your needs | : | |
| j) Cost Competitiveness | : | |
| 5. How satisfied are you with Connecticut Spring and Stamping Sales Representatives with regards to the following: | | |
| a) Frequency of contact | : | |
| b) Knowledge | : | |
| c) Understanding of your needs | : | |
| d) Ability to resolve problems | : | |
| e) Professionalism | : | |
| 6. Do you have any specific suggestions that might help us to improve our service? | : | |
| Completed by (optional): | : | |
| Title (optional) | : | |
| Company (optional): | : | |
